FAQ:
♦ Q:Do you make customized products based on our design drawings?A:Yes, we are a professional metal fabrication factory with an
experienced engineering team making custom products according to
clients' drawings. We use Solidwork, AutoCad, ProEngineer
softwares.
♦ Q: How long is your lead time?A: It depends on the quantity and difficulty of products. Usually
our turnover time is 6-8 days.
♦Q:How can i get a quotation from your company?
A:In order to quote you as son as possible please provide us the
following information:
1) Detail drawings(CAD / PDF/ DWG/ IGS/ STEP)
2) Material
3) Quantity
4) Surface treatment
5) Any special packing or other requirements
♦Q: I have a sample but don't have drawing, what can I do?
A: Please send us some photos of the samples, we will evaluate. If
we can produce it, we will ask samples from you and we will make
drawing according to your samples.
♦Q: What guarantee do you offer?
A: Life-long technology support, and return policy due to the
quality problem.
Shipment and package:
Product should be shipped once customer approved.
DHL, FedEx,UPS, TNT are suggested shipment carrier. Or you could
quest your preffered one.
Generally ETA (Estimated Time of Arrival) : 2-4 days, Affected by
destination, carrier and service
