FAQ
mobile lcd screen for ipx/xs incell 5.8 inches replacement display
Q1. Can I have a sample order for lcd screen?
A: Yes, we welcome sample order to test and check quality. Mixed
samples are acceptable.
Q2. What about the lead time?
A: 3-5 days for Sample preparing ,5-8working days for mass
production.
Q3. Do you have any MOQ limit for lcd screen order?
A: Low MOQ, 5pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: Ship by DHL, UPS, FedEx or TNT. It takes 4-9 days to arrive.
Airline also optional.
Q5. How to proceed an order ?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our
suggestions.
Thirdly customer confirms the samples and places deposit for formal
order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on screen product?
A: Yes. Please inform us formally before our production, we provide
customize logo stamp for free.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1 -2 years warranty to our products(touch and
functional problem are included).
Notices:
1. Open the packaging, check the products carefully, and take them
gently. 2. When open and test screen please ensure connect flex
well and ensure test board is working. 3. If test screen is no turn
on or no touch please turn on test board and check again, if still
no touch contact us , touch problem is included in warranty. 4.
Please test screen before install it on phone , man made
installation damage defectives are not included in warranty . 5.
Installation and removal products, please disconnect the flex cable
carefully and hold the screen firmly.