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Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT for small quantity order. It usually takes 3-5 days to arrive.

Airline and sea shipping also optional for large quantity order.

Q5. How to proceed an order for led light?

A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution.

Company Profile :

Medado Lighting Is a Chinese Co. was founded in 2012, that Combines Knowledge & best Engineering standards offering well designed Solutions for Customers. We are committed to deliver products with the highest quality of LED while meeting and exceeding energy efficiency standards, all to improve our customers bottom line. Medado Lighting is a manufacturer and supplier of LED Products, carrying over 10 years of manufacturing, distribution and business experience, specializing in custom luminaire projects as well as retrofit replacements.

Our Core Values

Integrity, Performance, Teamwork, Learning and Innovation

We conduct our business ethically and responsibly, ensuring safety and security for our people, the environment, and the communities in which we work. We base our high-performance culture on our Core Values. We work together as a team and educate green hands to achieve complete solutions with a touch of innovation.

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