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Products features:
Q: What kind of services can you provide?
A: We have two services models, one is OEM/ODM service,which is with
customer’s brand based on our standard products, the other is
provide customization service according to the customer’s
individual demands, which are including appearance design,
structure design, mold development, soft & hardware
development, technical support and etc.Many famous brand are our customers such
as CATERPILLAR of the USA.
Q: What are your product lines?
A: We have been engaged in the R&D and production of rugged
products for 17 years within the
industry, and we have over 600 workers till now, of which R&D
employees are more than 50%.There are three self-developed product lines:
1).Rugged Product Series: Rugged handheld (4’’/5’’/6’’), Rugged
tablet (7’’/8’’/10’’/11.6’’/12.2’’),Rugged notebook
(11.6’’/12.2’’/14’’/15.6’’).
2).Industrial Computer Product Series: Heavy-duty panel PC
(8’’/10’’/12’’/15’’), Light-duty panel PC (10’’-21’’), Industrial
Fanless PC Box.
3).Medical Treatment Product Series: Medical PDA, Medical tablet,
Digital medical display terminal.
Q: How about your after sale?
A: 1 year warranty ensured from the date of delivery. Free repairing is available for functional
problems of non-artificial damage, otherwise that will be charged. Once you have after-sales need,our FAE employees will provide
remote technical support & send maintenance materials first,
FAE employees can also be sent to the customer’s place to repair
depending on the situation, or customer can directly send the
damaged products back to Hongkong city where RUGLINE has a
maintenance center there , they will be repaired and send it out quickly.