1.Q: Can you provide OEM/ODM service? A: Yes, we provide OEM & ODM service, a minimum order quantity required.
2.Q: What certifications do your products acquire? A: Our portable power stations have acquired UN38.3, UL 2743, CE, FCC, UKCA, PSE, RoHS, which is able to satisfy most countries' importing requirements.
3.Q: What's your warranty? A: Our warranty is 2 years or 5 years, depends on different products.
4.Q: Do your products come with solar panels? A: Not configured by default, but we offer options. Customers could order solar panels together with the power stations or buy solar panels separately.
5.Q: Can I order samples, are they free of charge? A: Yes, you are welcome to test samples to verify the quality, we don't offer free samples.
6.Q:What is the lead time? A: Normally, Lead time for sample order: 10-17 working days; Lead time for mass production>500pcs : 25-35 working days.