Warranty (2 Year)
Terms and Conditions :
1.This warranty is provided only for product purchased from Beijing
Boao Laser Technology Co.,Ltd directly or authorized dealer of
Beijing Boao Laser Technology Co.,Ltd (hereinafter called Boao
Laser).
2.Boao Laser warrants this machine to be free from manufacturer’s
defects for a specified period.
3.Within the specified warranty period, Boao Laser will repair or
replace non consumable parts(excluding cooled water, Cooling filter
, cleanser and Largess such as tunable filters, protective glass
etc.)that are damaged under normal use (by judgement of Boao Laser)
at no additional charge.
4.The warranty will not be covered under the following conditions:
. Out-of-warranty products.
.The product is modified without Boao Laser approval.
.Obvious attack of appearance whatever it is.
.The product is subjected to unusual physical or electrical stress,
including physical damage, burnt
.Components and broken connectors.
.The serial number label is removed or altered.
5.The customer is responsible for returning the defective product
at his own expense.
6. Your warranty period is calculated from the date of received
this product.
Remark:
During the Warranty Periods ,The Consumer can send their engineer
go to Boao Laser for training ,the chargers is free(excluding
air-fair, resident fair ). The consumer need our engineer go to
their country or company to training ,Boao Laser can assigned their
engineer go to consumer country or company for training , the
consumer need take charge of the relevant fee for our engineer such
as air-fair, resident fair etc.( this Items can be discussed by two
parts together )
Service Items :
1. We can resolve any problems for our laser machine within 48
hours . such as :you just let us know what kind of appearance
happened from our machine then we can issue a complete resolving
solution for you with photo and video .If the problems can not
resolve and we will send our engineers or let our agent to resolve
it for you.
2. During the warranty time ,we will free provide the spare parts
for our laser machine.
3. We will provide the Training manual and video for our laser
machine.
4. We will make the Technical Parameters settings special for your
products and you just input parameters into our software then can
process your products very well .
5. If possible, our company also free provide 2 days training for
your engineers in our company.
6. We will provide detailed installation drawing(Electrical
Diagram) and video for our customers once the machine has any
problems.