

Add to Cart
FOCUSUN is a pioneer in the fields of ice making and vacuum
pre-cooling. We specialized in designing and manufacturing all
kinds of high quality ice machines and cooling systems. With the
technology and experience accumulated over the years, we use
advanced technology of refrigeration and mechanical transmisson to
provide service to more than 11,000 professional clients in 56
countries around the world.
-- temperature range: -45~+20c are all available.
-- size: Customization..
-- functions: Fresh-keeping. Freezing, quick-freezing. Fire-proof.
Air-conditioning are all available..
-- fully automatic control system. Components:
-- condensing unit: Bitzer, copeland, maneurop, fusheng.
-- evaporator: Eltess air-cooler.
-- insulation panel: Polyurethane (density is up to 40~46kg/m3 )
-- Other accessories: World-famous brands, like Bitzer, Danfoss,
Siemens...
1. OEM Manufacturing welcome: Product, Package...
2. Factory visit
3. We will reply you for your inquiry in 24 hours.
4. After sending, we will track the products for you at proper
time, until you get the products. When you got the goods, our
engineer for the installation and offer training till you 100% give
a satisfication. If you have any questions about the problem,
contact with us, we will offer the solve way for you.
FAQ
Q1. What is your terms of packing?
A: Generally, we pack our goods in platict films or cartons,
normally a FCL shipping.
Q2. What is your terms of payment?
A: T/T 50% as deposit, and 50% before delivery. We'll show you the
photos of the products and packages before you pay the balance.
You're welcome to see the test of the machines for days.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF.
Q4. How about your delivery time?
A: Generally, it will take 45 to 60 working days after receiving
your advance payment. The specific delivery time depends on the
items and the quantity of your order.
Q5. Can you produce according to the samples?
A: No, all the machines are customized according to power supply
ice size in difference. We don't provide sample.
Q6. What is your aim?
A: And we would be happy that our customers using our brand Focusun
across our world. We aim to give cutomer best products with
reasonable price.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our
customers benefit ;
2. We respect every customer as our friend and we sincerely do
business and make friends with them, no matter where they come
from.
Perfect service system:
All Focusun ice machines come out with 15 months full warranty. If
the machine breaks down in 15 months, Focusun will send the parts
for free, even send the technician over if situation needed. When
beyond the warranty, Focusun will supply the parts and service only
for factory cost.
Process: Please provide the copy of Sales Contract and describe the
problems appeared.
Problems confrimation:
Slight problem: Please send the proof to our After-Sales
Department, we will reply within two days.
Serious problem: A We will dispatch our Quality and Problems
Appraisers to make a confirmation; B Have a negotiation of the
compensation and sign agreements; C Our After-Sales Department will
perform the duties as the agreement