Let’s start with the technology that sets this kiosk apart: the 3D
facial recognition camera. Unlike 2D facial recognition systems
(which can be tricked by photos or masks), the K2’s 3D camera uses
advanced depth-sensing technology to capture a detailed,
three-dimensional map of the user’s face. This ensures near-perfect
accuracy (99.8% recognition rate) and eliminates the risk of
fraud—critical for sensitive scenarios like healthcare check-in or
payment authentication. The camera’s 67.9° viewing angle and
support for users between 1.5m and 1.9m tall make it accessible to
nearly every customer, whether they’re a child (accompanied by an
adult) or a tall adult. It also works in a variety of lighting
conditions—from bright retail storefronts to dim hotel
lobbies—thanks to its adaptive light-sensing technology, which
adjusts exposure in real time to ensure clear facial scans.
In retail environments, the K2’s facial recognition transforms the
checkout experience. Imagine a customer walking up to the kiosk
with a basket of groceries. Instead of fumbling for a loyalty card
or credit card, they simply look at the camera. The system
instantly recognizes them, pulls up their loyalty account (to apply
discounts or earn points), and prompts them to confirm their
payment via facial authentication. Within seconds, the transaction
is complete—no cards, no PINs, no hassle. For retailers like Hema
(a leading fresh-food retail chain), this means shorter checkout
lines, higher customer satisfaction, and increased loyalty program
participation (since customers no longer forget to bring their
cards). The kiosk also integrates seamlessly with existing POS
systems, so transaction data is automatically synced to your
backend—no manual data entry required.
In healthcare settings, facial recognition is a game-changer for
patient check-in. Patients often arrive at hospitals or clinics
feeling stressed, and searching for a medical card or filling out
paperwork only adds to their anxiety. With the K2 kiosk, patients
can skip these steps: a quick face scan verifies their identity,
pulls up their medical records (with strict HIPAA and GDPR
compliance), and lets them complete check-in in under 30 seconds.
The system also supports appointment verification—patients can
confirm their scheduled visit with a face scan, eliminating the
need for staff to manually cross-check names against a list. For
healthcare providers like Neptune Star (a global pharmacy chain),
this not only reduces wait times but also improves data accuracy:
no more typos from manual ID entry or lost medical cards leading to
incorrect records.
In hospitality, the K2’s facial recognition redefines the guest
experience. Late-night arrivals at hotels often mean waiting in
line for a front desk agent to verify ID and issue a key card—but
with the K2 kiosk, guests can check in anytime, anywhere. A face
scan confirms their reservation (pulled from the hotel’s PMS
system), verifies their identity against their booking details, and
automatically issues a key card (via the kiosk’s built-in IC card
printer). It’s a seamless process that takes less than 2 minutes,
letting guests settle into their rooms faster. The system also
supports facial access to loyalty benefits—return guests can unlock
exclusive discounts or room upgrades with a simple face scan, no
membership card required. For hotels, this means happier guests
(especially those arriving late or during peak hours) and more
efficient front desk staff, who can focus on assisting guests with
special requests instead of processing check-ins.
In the public sector (e.g., government offices, tax centers),
facial recognition adds a layer of security and efficiency to
citizen services. For example, when a citizen visits a tax center
to file their annual taxes, they can use the K2 kiosk to verify
their identity via face scan—eliminating the need to present a
physical ID card or passport. The system cross-checks their facial
data against government databases to confirm their identity, then
lets them access digital tax forms or submit documents
electronically. This not only reduces wait times (citizens spend
60% less time on administrative tasks) but also prevents identity
theft, as 3D facial recognition is nearly impossible to spoof.
Beyond identity verification, the K2’s facial recognition enables
facial payment—a feature that’s quickly becoming a customer
favorite. In retail or restaurant settings, customers can link
their payment method (credit card, mobile wallet) to their facial
profile once, then pay for purchases with a simple face scan. The
process is secure (encrypted facial data is stored locally on the
kiosk, not in the cloud) and fast (under 2 seconds per
transaction), making it ideal for high-traffic areas like
convenience stores or fast-food restaurants. For businesses, facial
payment reduces checkout time by up to 50% and eliminates the risk
of lost or stolen payment cards—boosting both efficiency and
security.
The K2’s facial recognition system also integrates seamlessly with
loyalty programs across all industries. In retail, customers can
earn points or redeem rewards with a face scan—no need to remember
a loyalty number or carry a card. In healthcare, patients can
access their loyalty benefits (e.g., discounted check-ups for
frequent visitors) with a quick scan. In hospitality, return guests
can unlock loyalty perks (e.g., free breakfast, late checkout)
without having to present a membership card. This not only
increases loyalty program engagement but also makes customers feel
valued—they no longer have to jump through hoops to access the
benefits they’ve earned.
Under the hood, the K2’s hardware ensures the facial recognition
system runs smoothly, even during peak hours. Config 1’s Kyro-670
Qualcomm octa-core processor (up to 2.7GHz) and 6GB RAM handle the
complex data processing required for 3D facial scans, ensuring no
lag or delays. The 128GB ROM provides ample storage for facial
templates (stored securely, with user consent) and transaction
data. For businesses with simpler needs, Config 2 (4GB RAM + 32GB
ROM) or Config 3 (4GB RAM + 16GB ROM) still deliver reliable
performance, making the kiosk accessible to businesses of all
sizes.
Connectivity is another strength of the K2 kiosk. Config 1 supports
2.4GHz/5GHz/6GHz dual-band Wi-Fi (IEEE 802.11 a/b/g/n/ac/ax), which
ensures a stable connection to your backend systems (e.g., retail
POS, hospital EHR, hotel PMS) even in areas with heavy Wi-Fi
traffic. Config 2/3 offer 2.4GHz/5GHz Wi-Fi, which is more than
sufficient for most environments. A 100/1000M self-adaptive LAN
port is also included for wired connections—ideal for businesses
that prioritize speed and security for sensitive data (like medical
records or payment information).
The K2’s design is both durable and versatile. It’s available in
floor-standing or wall-mounted configurations, so you can adapt it
to your space—whether you need a freestanding kiosk in a retail
store’s checkout area or a wall-mounted unit in a hospital’s
waiting room. The white, slim body blends with most decor, and the
kiosk is built to handle daily use (constant face scans,
touchscreen interactions, printer use). It operates in temperatures
from 0°C to 40°C, so it can be used in a variety of
environments—from cool grocery store aisles to warm hotel lobbies.
For businesses across industries, the benefits of the SUNMI K2
Kiosk with Facial Recognition are clear:
Faster Service: Reduce wait times by up to 80% compared to
traditional methods (e.g., manual ID checks, card payments).
Enhanced Security: 3D facial recognition eliminates fraud risks,
protecting both your business and your customers.
Improved Customer Satisfaction: Frictionless interactions (no
cards, no PINs, no paperwork) make customers more likely to return.
Streamlined Operations: Free up staff to focus on high-value tasks
(e.g., assisting customers with complex needs) instead of
administrative work.
Trusted by 300+ companies in 30+ countries—including retail leaders
like Hema, healthcare providers like Neptune Star, and hospitality
brands worldwide—the SUNMI K2 Kiosk with Facial Recognition is more
than just a self-service tool. It’s a strategic investment in
modernizing your customer experience, improving security, and
staying ahead of the competition. Whether you’re a small retail
store or a large hospital, this kiosk adapts to your needs, helping
you deliver the fast, secure, and convenient service that customers
expect in today’s digital world.