FAQ

Q1.What can you buy from us?

Mellanox, Aruba, Rukus, Extreme brand products, including switches, network cards, cables, Access Point, etc.

Q2.How about the delivery date?

It usually takes 3-5 working days. For specific models, please contact us to check the stock. In the end, the actual consultation shall prevail. We will do our best to deliver as soon as possible.

Q3.What's your warranty terms?

We supply 12 months warranty time.

Q4.How about the Shipping Method?

We use Fedex/DHL/UPS/TNT and other air shipments,sea shipments are also workable. In one words, we could do any shipments that you wanted.

Q5.Can I get some samples?

Yes, sample order is available for quality check and market test. You only need to pay the sample cost and express cost.

Q6.What are your core strengths?

First-hand supply, Original and new products with the favorable price and perfect after-sales service.

Hong Kong Starsurge Group Co. is a new technology enterprise dedicated to IT network system integration and application software product research and development. Since its establishment, relying on rich industry experience and understanding of customer business, it has continuously developed and innovated, and provided professional technical services for customers in various industries such as government and enterprise, medical care, manufacturing, and the Internet to achieve digital transformation.

We have the overall comprehensive strength of software development, design implementation, and consulting services. The company has cultivated an excellent technical research and development, management, marketing and service team. From information infrastructure system construction to application software system development, from project blueprint planning to after-sales operation and maintenance, we provide closed-loop overall packaging services. Provide customers with one-stop digital construction integration services.

The company strictly follows the ISO9001 quality assurance system, and the products are designed, developed and tested in full compliance with advanced international standards. "Internet of Things Management System", "Network Monitoring and Management System", and "Wireless Authentication System" have been widely praised by users in large-scale smart city projects and large-scale system integration projects.

Starsurge Group is committed to becoming a prestigious and influential IT service provider, and provides innovative and reliable professional services to customers in line with the business philosophy of sincerity, trust, respect and diligence.