Industrial 300 Watt Mono Solar Panels Anodized Aluminum Frame Easy Installation

FAQ

Q1. Can I have a sample order for solar panel?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 7-15 days.

Q3. Do you have any MOQ requirement?
A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods?
A: We usually delivery goods by sea or air,for small quantity ,express is available.

Q5. How to proceed an order ?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?
A Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products. For power performance, we guarantee 100% power output within 10 years ,90% power output within 15 years and 85% power output within 25 years.

Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Meanwhile, we have rich experience exporting solar energy relevant products, which will be a big help to save your waste time due to unfamilar process.