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FAQ

1) Are you a factory or trading company?

A : We are a factory. We expert in door and window accessories since 1996, enjoy more than 23 years export history.

2) How can I get a sample to check your quality?

A:After price confirmation, you can require for samples to check our quality. If you just need a blank sample to check the design and paper quality, we will provide you sample for free, as long as you afford the express freight.

3) How long can I expect to get the sample?

A:After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7 days. The samples will be sent to you via express and arrive in 3-5 workdays.
You can use your own express account or prepay us if you do not have an account.

4) How long does the whole procedure being worked out?

A:After you place a order,the production handling time is about 45-60 days.
We need 15 days to prepare all the stuff then 30 days for manufacturing.

5) What about the transportation and delivery date?

A:Normally we use shipment to transport the goods.It is about 25-40 days.It also depends on which country and port you are.It could be shorter if you need to send the goods like Asian.
If there are some emergencies we can send the goods via air express, as long as you afford the traffic expense.

6) When can I get the price?

We usually quote within 24 hours after we get your inquiry.If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.

7) What is the MOQ ?

MOQ=100 pcs, better price with more quantity.

8) How does your factory do regarding quality control?

A:Quality is priority. our workers always attach great importance to quality control from the very beginning to the very end. each products will be inspected before packing.

With many years of production technology, strong strength and advanced technical equipment, Hanzson has carefully created first-class professional and technical personnel, superior quality products in order to facilitate the needs of our customers, the factory has begun to expand production, business scope, and then research Design, manufacture and manufacture high quality door and window handles, window stays, sliding door pulleys, sliding door hanging wheel hardware products. The products have passed many tests, fireproof, moisture proof, high and low temperature test, etc. so that you can use our door control series more safely.

And we pay more attention to every detail of product production, and strive to achieve the best quality; carefully complete each production to ensure the final result of the product. From the initial design to the final arrival of the customer, we are all meticulous, do our best to meet the various requirements of customers, and safely deliver our products to the hands of customers, and to reap the satisfaction of customers. Our door control hardware products have achieved long life, high body weight, easy to deform, flexible and safe operation, etc.

With a full range of product development capabilities and advanced manufacturing technology, we are leading the industry with innovative spirit and corporate strength! The introduction of advanced management mode and the concentration of skilled professionals, from product development, trial production to scale manufacturing, all achieve scientific monitoring and management, and strive to continuously improve and innovate the quality, the products are exported to many countries and regions around the world.

Through our constant and serious efforts, our factories combined into the highest technology with the ever-developing modern designs. From the selection of material to the structure, we entrust with strictly igh standard. It makes our products quality, marketing promotion and customer service improving unceasingly, 70% of our products has been exported to all over the world.