Add to Cart
Operating a Customer Service is not a simple job. Operating it efficiently is a real challenge. But how a Customer Service can be efficient? If the customers don’t perceive their waiting times as an eternity. If the staff’s productive work is recognized and awarded. If the managers have full control over the operation.
THE SHNAGXU QMS QUEUE MANAGEMENT SYSTEM CREATES THE PERFECT ENVIRONMENT IN YOUR CUSTOMER SERVICE, WHICH ENABLES YOU TO CARE ABOUT A SINGLE THING: YOUR CUSTOMERS.
Modular design
Easy to use
Low operation costs
The simple design and the clear listing of services on the touchscreen makes the Shangxu QMS an easy-to-use queuing system. In this way, even those who are unfamiliar with the usage of IT products, will use it confidently, without stress or embarassing feeling.
The software related to the queuing system, despite of the frequent practice of other companies, has a licence that allows unlimited number of users in a single location
Generally 1 Set Queue Management System Contain
Ticket Dispenser+(Calling Pad+LED Counter Display)* Number Of Counters + LED/LCD Main Display (Detailed quantity depend on your detailed requirement )
The Complete Queue System consist of the following:
1. Ticket Dispenser : IR Touch Screen LCD Monitor+ Industrial PC + Thermal Printer with auto cutter(All integrated into one unit)
2. counter calling pad terminal or counter computer which install the software call pad
3. Led/LCD Main Display(S) Screen In common waiting area.
4. Led/LCD Counter Displays Above Counter (Optional)
5. All units are interconnected by means of RS485 or wireless ways
TECHNICAL SPECIFICATION FOR TICKET DSIPENSER
TECHNICAL SPECIFICATION | |
ScreenIR | IR touchscreen LCD Monitor |
Printer | 80mm Epson thermal printer with auto cutter |
Printer power supply | 24 VDC |
Tickets | 80 mm wide paper roll |
Housing | cold steel |
Characteristics | Built-in PC with Windows 7/10 operating system |
Recommended max. nr. of cashiers/advisors | 20 |
Recommended max. nr. of tickets printed daily | 3000 |
SIZES | |
(W x D x H): | 230 x 283 x 1408 mm |
Unicode Queue Machine Software | |
Item | Function |
1. Queue Controller System Program | Control the whole system |
2. QueuePlatform software | Custom set up the queue machine |
3. Ticket Issuer Software | take a queue number ticket and can customize the background picture and button picture and can design the button position and etc |