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Safe Managed It Services Atlanta With Mobile Device Management

Safe Managed It Services Atlanta With Mobile Device Management

Erp Software Cloud Ltd.
Active Member
China
Business type: Manufacturer Distributor/Wholesaler Agent Importer Exporter Trading Company Seller Other
Supplier`s last login times: within 37 hours

What Is Managed IT Services?


Introduction


Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, Managed Service Providers may provide round-the-clock monitoring, issue resolution and reporting, and more.


Key Terms & Definitions


Agent—a small program used by MSPs to remotely gather information about the status of machines and devices. Once installed, it allows MSPs to manage systems, update programs, and resolve issues.


Backup and Disaster Recovery (BDR)—a combination of data backup and disaster-recovery solutions that works cohesively to ensure an organization's critical business functions will continue to operate despite serious incidents or disasters that might otherwise have interrupted them, or will be recovered to an operational state within a reasonably short period.

Break/Fix—an older style for delivering IT services and repairs to organizations in a fee-for-service framework. Essentially, a client contacts a break/fix technician to request upgrades, maintenance, or to resolve issues, and the technician bills the customer upon completion of the work.


Fully Managed IT Services—Managed IT services that are coupled with a Network Operations Center to proactively monitor systems, resolve issues and perform work with a level of expertise and efficiency unparalleled to other solutions.

Help Desk—a managed IT service offering that provides information and technical support to end users. Some MSPs white label their Help Desk services for the client SMB.


Information Technology (IT)—an enterprise solution for storing, transmitting, creating, and using data through computing devices, networks and telecommunications.


Infrastructure as a Service (IaaS)—an MSP offering to SMBs; virtualized hardware over a cloud computing environment such as server space, network connections,


IP addresses, load balancers, and other computer infrastructure with which clients can build their own platforms.


Internet of Things—the emergent network of tangible objects and products that contain software, sensors, and connectivity to the Internet and/or private networks and can exchange information based on standards set forth by the International Telecommunication Union's Global Standards Initiative.


In House—the process where an organization hires its own IT service providers and pays their salary, benefits, and further training, as well as the infrastructure they oversee. This is typically an extremely costly endeavor, and often businesses that try to procure in-house IT lack the capabilities to fully service their system as well as an inability to grow.


IT Channel—an industry-exclusive marketplace where VARs, MSPs, and OEMs provide platforms, products and services to end users by partnering with hardware and software vendors.


Labor Arbitrage—the phenomenon of decreasing end costs by utilizing the abundant labor forces, education, and training of untapped global workforces.


Managed IT Services—IT tasks and processes that are fulfilled by a third-party organization.



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Safe Managed It Services Atlanta With Mobile Device Management