Q: How about your product quality?
A: Our cumulative shipments is more than 600,000 pieces. Trust the
choice of many well-known companies. And we suggest you buy sample
for testing and comparison.
Q: How can I become your agent?
A: Welcome to become our agent. Please contact with our sales for
application form for our evaluation.
Q: How to buy?
A: Contact with us by email or phone.
Q: What is the Minimum Order Quantity(MOQ)?
A: 1 pcs. twice sample orders are available.
Q: Can you provide SDK?
A: Yes. We will provide free SDK for all devices.
Q: How can you provide technical support?
A: 7*24 Online support. If necessary, on site support will be offered.
Q: What’s the lead time? (How long do you need to prepare my goods?
A: 4-7days for sample orders. 20-40days for mass production orders
(based on different quantities).
Q: How will you deliver?
A: Decided by you. By air or by sea. In the mean time, we cooperate
with international expresses
such as DHL, UPS, FedEx, TNT to enable our customers get their
Q: How long do I need to wait before my goods arrive?
A: 7-9 days for air transportation, 4-6 days for international
express. 20-40 days for sea transportation.
Q: How long can I use before I need to recharge the battery?
A: Working time: up to 9 hours for continual scanning;
Standby time: Up to 120 hours (5 days);
Times will vary based on user settings, feature use and network
Q: What is the cost for your OEM service?
A: No need to pay extra for our OEM service if order qty over 1000pcs.
Further discussion of other quantity.
Q: Can you offer ODM service?
A: Yes.We have more than 100 R&D staffs. And we have offered ODM
services to top brands in the world.
Q: What payment methods do you accept?
A: T/T, Western Union, Paypal, etc.
Q: What is your warranty?
A: 12 months for main device, 6 months for accessories.