Leave us a message to extend the time for delivery confirmation.
HK Post Air Mail
Much faster than china post air mail but shipping cost a little
more. if you need the package urgently, please place your order and
choose the hong post air mail for the shipping, just need you to
make the payment balance for the extra shipping.Your orders will be
sent out via HK Post once this extra shipping cost paid.
DHL / UPS / FedEx / EMS
Wholesale Shipping service, 3-5 days for delivery.
Customs Promise:
We always declare low value for each package.
If the packages are detained by Customs after the shipment has been
left the seller’s country, we are willing to resend your orders as
long as you can provide a new address, or we will give you full
refund for your orders to ensure you lose nothing in the
transaction.
Quality Promise:
We are Big Professional supplier on Ali Express for Electronic
Cigarette,E Cig Clearomizers,EGO Batteries, E Cig Kits and
accessories, every single item you will buy from Souness has been
tested before shipping and we can guarantee the quality. We can
provide best price,very best service as well, in all aspects. This
is your best opportunity to directly access to the China Electronic
Cigarette manufacture.
Returns & Feedback:
* We do our best to serve our customers the best that we can.
* We will refund you if you return the items within 7 days of your
receipt of the items for any reason.
However, the buyer should make sure that the items returned are in
their original conditions.
* If the items are damaged or lost when they are returned, the
buyer will be responsible for such damage or loss, and we will not
give the buyer a full refund. The buyer should try to file a claim
with the logistic company to recover the cost of damage or loss.
* Buyer will be responsible for the shipping fees to return the
items.
* Your satisfaction and positive feedback is very important to us.
Please leave positive feedback and 5 stars if you are satisfied
with our itemsand services.
* If you have any problems with our items or services, please feel
freeto contact us first before you leave negative feedback.
We will do our best to solve any problems and provide you with the
best customer service