1. Warranty

12 month for host machine, Lifelong Maintenance Service

2. Once the machine have any malfunction during the operation, how to do?

Please rest assure if you met such problem, because KES has a professional after-sale service team which can reach you immediately and solve the machine’s problem within 1-3 days.

For details, please contact with us freely

3. If the machines broken during the shipment, how to do?

Generally there will be transportation insurance in the shipment, once there is any damage during the transportation, KES will help you to solve the claims with the insurance companies to collect your money back in time.

We KES Company in the past decade has grown into the leading manufacturer of cosmetic machinery designed to meet the needs of people seeking solutions for anti-aging.

Based in Beijing we provide OEM and ODM customer service with our products,which gives us the right to say"we make quality"!

From Africa to Europe, America and across Asia, we supply the IPL,E-light photo rejuvenation equipment, RF treatment apparatus, Fractional laser, ND: YAG laser service and Weight loss equipment to bring beauty benefits of health to clients over the entire globe.

"Consistent Concerned Customer Care" is our motto as we focus on the best possible line of products that we created in four series that have over 32 different models,all of which are ITC medical CE approved.

From our workshop,we maintain a detail oriented approach beginning with our assembly production line, then on to electrical installation and testing in our plant, to be rigorously checked again by sustained use for a 24-hour period before being packaged for delivery.Each unit is assigned its own serial number for tracking purposes to help our customers know "they come first".

We stand by our product line from each screw, in every line in every machine to the completed one that comes off our production line. We make sure that it is the best quality merchandise produced.

After sales are made,our sales team continues consistent concerned customer care” by remaining in contact with client collecting information on performance of their purchases.

On site visits by Sales Representatives to our OEM or ODM customers add the personal touch as we update them on new methods and procedures to ensure long term service from our equipment and sales personnel

We KES believe in providing distinctive,dedicated,disciplined and industrious service to our clients and customers, never forgetting that the past is only a picture of the future as we strive to achieve even better service and superior quality products by not resting on our past glory, but working harder to stay the leader in Cosmetic Machinery Manufacturing.